How we handle your information

Who we are

BuildTraqr Pty Ltd is the entity responsible for the BuildTraqr platform. For privacy questions, contact us at hello@buildtraqr.com.

What we collect

We collect information necessary to provide the BuildTraqr service, including:

• Account information such as your name, business name, email address and phone number.
• Information you or your team enter into the platform, including worker profiles, competencies, induction records, SWMS, SDS, plant records, incidents and site data.
• Technical information such as IP address, browser type, device information and usage logs to help us maintain and improve the service.

How we use information

We use the information we collect to:

• Provide, operate and support the BuildTraqr platform.
• Communicate with you about your account, walkthroughs and support requests.
• Maintain security, troubleshoot issues and improve the service.
• Comply with legal obligations and protect our rights.

How we share information

We do not sell personal information. We may share information with trusted service providers who help us operate the platform, such as cloud hosting and email delivery providers, under confidentiality and security obligations. We may also disclose information if required by law or to protect our legal rights.

Data storage and security

We use industry-standard technical and organisational measures to protect information from unauthorised access, loss or misuse. Information is stored with reputable cloud providers. While we take these steps seriously, no system can guarantee complete security.

Your choices

You may access, update or request deletion of your account information by contacting us. Where information has been entered on behalf of a business customer, we may need to coordinate the request with that customer.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated date.